The case for digital employee onboarding

Creating digital onboarding experiences for new hires can significantly boost productivity, retention, and satisfaction

Digital employee onboarding is the method organizations use to reduce turnover while improving efficiency, effectiveness, and employee loyalty by transitioning traditional onboarding into completely digital processes.

The digital onboarding experience helps ensure all employees are positioned for success, onboarded in the same way across departments, and it streamlines some of the more mundane tasks associated with bringing new employees into the organization. This creates a better experience for everyone involved, from the new employees themselves to hiring managers and HR staff.

Employee onboarding challenges

Onboarding apps and digital workflows streamline the process for new employees to get up to speed more quickly, which helps them contribute to the bottom line earlier and more effectively.

In addition, HR teams can be freed from much of the busywork associated with onboarding new employees. And it’s not just the onboarding process that can be improved with digital processes—job transfers, promotions, and offboarding can also be streamlined. Once freed from the repetitive tasks associated with these events, HR professionals can focus on more strategic work that supports their teams and helps the bottom line.

Onboarding often requires sensitive employee information, such as Social Security numbers and passwords, to be collected and retained. Digital onboarding processes make it easier to secure that information.

With features like two-factor authentication and security firewalls, both employees, managers, and HR professionals can rest a little easier knowing sensitive information is properly secured and tracked.

One of the additional benefits of digital employee onboarding is that the process can start even before a new hire sets foot on the premises, or joins their first Zoom meeting. With core onboarding processes and training materials accessible online or through a digital workflow, new employees are free to begin their onboarding wherever and whenever they like.

Digital employee onboarding also affords new hires more flexibility when it comes to their new hire requirements. Employees can complete parts of their onboarding without losing their place or pacing, and they’re also empowered to complete the necessary steps according to their own work schedules.

Digital onboarding materials can easily be tailored to different departments or teams within the organization. This means access to department-specific information can be disseminated more quickly and effectively.


Automating the employee onboarding process


Digital employee onboarding can be facilitated through digital workflows and onboarding software that automate core onboarding processes. The goal of digitizing employee onboarding is to make required tasks—such as the signing of documents or the creation of a new network ID—as easy as possible.

Many manual HR tasks, such as survey data collection or the creation of new network IDs, can be automated through onboarding software and digital workflows.

Automating routine processes like time and attendance, payroll, and benefits information can free up HR staff to be more available for new hires to personally support their introduction into an organization.

HR teams can use Robotic Process Automation (RPA) software to digitize repetitive tasks like benefits enrollment or payment processing.

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