SAN FRANCISCO, Knowledge14 ‑ April 29, 2014 – ServiceNow® (NYSE: NOW), the enterprise IT cloud company,
today kicked off Knowledge14®, its annual global IT conference for
CIOs, IT professionals, system administrators, developers – and all
roles in between – using cloud services to transform service
management across the enterprise. The conference theme, “The New Age
of Service is Now,” describes how IT can empower the service‑oriented
enterprise by accelerating service delivery for other business
functions like human resources, finance, facilities, legal and others.
In its eighth year, Knowledge is expected to draw more than 6,000 IT
and line‑of‑business professionals from some of the world’s most
innovative companies and recognized brands. Knowledge14 will take
place at the Moscone Conference Center in San Francisco. For more
information or to register for Knowledge14, please visit knowledge.servicenow.com.
“Knowledge14 will put a spotlight on the service relationships that
exist in almost everything that gets is done, inside and outside of
the enterprise. Defining, delivering and managing services is not
exclusive to IT. IT just happens to have a model for it,” said Beth
White, chief marketing officer, ServiceNow. “This week, attendees will
experience how to transform the way work gets done across the
enterprise, in this new age of service. And it’s happening now.”
General Session Keynotes
“Defining the Service‑Oriented Enterprise” ‑ Frank
Slootman, ServiceNow president and chief executive officer,
presents Tuesday, April 29 from 8:00 to 9:30 a.m. Pacific.
Slootman will show how IT can use its successful roots to drive
service transformation throughout the enterprise and deliver more
value than ever seen before. The keynote includes a first‑hand
showcase of enterprise service management applications that produce
considerable value for companies. Viewers can see how to automate the
most mundane, tactical activities and enable IT to become heroes of
innovation and drivers of the service‑oriented enterprise.
“Empowering the Service‑Oriented Enterprise” – Fred
Luddy, ServiceNow founder and chief product officer, presents
Wednesday, April 30 from 8:00 to 9:50 a.m. Pacific. Luddy
will unveil the latest ServiceNow innovations that deliver a more
intuitive user experience and transform professional and ‘citizen’
developers into ServiceNow Creators. Viewers will see how the
threshold for app development has dropped with service‑oriented
applications that can be created by ordinary people faster and easier
than ever before.
“Running the Service‑Oriented Enterprise” – Dan McGee,
ServiceNow senior vice president of engineering and cloud operations,
presents Thursday, May 1 from 9:00 to 9:50 a.m. Pacific. McGee
will discuss why the ServiceNow enterprise IT cloud is challenging
traditional clouds by setting new industry standards for cloud
scalability, security and availability. He will demonstrate how a true
enterprise cloud can be transparent and customers can have a say about
how their environments are managed. Attendees will experience a
backstage tour of ServiceNow to understand how the company develops,
monitors, manages and supports customer instances.
All three keynotes will be webcast live. To view the live stream of
the conference keynotes, please go the Knowledge14 BuzzHub at community.servicenow.com.
A replay of each webcast will be available later each day on the BuzzHub.
Pre‑Conference Training, Breakouts and Labs. Attendees will
be able to choose from more than 300 sessions, 90% of which are
delivered by customers.
CIO Decisions14. With more than 100 CIOs and IT executives of
large enterprises registered, this exclusive invitation‑only
industry event connects IT leaders with their peers, industry
luminaries and ServiceNow executives. Presenters include authors
Geoffrey Moore, Patrick Lencioni and Martha Heller; Douglas Leone
and Mike Goguen, partners at Sequoia Capital; as well as Fred Luddy
and Frank Slootman. In addition, the conference features a panel of
three CIOs who will debate “The Future of IT.”
Custom Application Development. Over 100 sessions and
activities will be dedicated to custom application development on
the ServiceNow platform. This includes breakouts, labs, the
CreateNow Hackathon, AppCentral in the ServiceNow Pavilion and the
Custom Application Showcase featured in the ExpoNow exhibits
Innovation of the Year Award. ServiceNow is honoring the six
finalists of its 2014 Innovation of the Year Award and deciding the
winner through a live vote during the Wednesday general session of
the attendees. The prestigious award, presented annually at the
conference, recognizes IT organizations that have developed
innovative applications on the ServiceNow Service Automatin Platform
and achieved significant business impact.
CreateNow Hackathon. Over 700 individuals ‑ ranging from
non‑technical ‘citizen developers’ to professional software
developers ‑ are registered for this eight‑hour event to compete for
bragging rights and awards by building the most unique, useful and
creative applications on the ServiceNow platform.
ServiceNow Global Partner Summit. With 1,000 partners
registered for Knowledge14, this event brings together the
ServiceNow partner ecosystem. Partners attend business and technical
tracks, enabling them to optimize business expansion and customer
‘Go‑Live’ Reception. This event celebrates the more than
2,000 customers that have deployed ServiceNow and successfully
transformed enterprise IT.
ExpoNow Exhibit Hall. With 108 partners sponsoring
Knowledge14, the exhibit hall will feature demonstrations of how
partners are using the ServiceNow platform to build complementary
products, address functionality extensions and offer services that
expand the capabilities and value of ServiceNow.
KPMG is the premier sponsor of Knowledge14 is for the third year in
a row. The platinum sponsors are Accenture, BDNA, Cloud Sherpas and
Fruition Partners. The gold sponsors include Apptio, Bomgar, EY LLP,
FireScope, HCL. Infosys, Okta and Orange Business Services. Silver
sponsors include Blazent, Deloitte LLP, Evergreen Systems, iGATE
Technologies, Nashco Consulting Ltd., Power Assure, Tata Consultancy
Services and Triad Technology Partners.
- Online – the Buzz Hub: Discover the latest Knowledge14
happenings and insights or view the keynotes at community.servicenow.com
- Twitter: For continuous Knowledge14 news and event updates,
follow @ServiceNow and join the
conversations using #Know14
- Facebook: Like ServiceNow on
Facebook to view photos and updates from Knowledge14
ServiceNow is the enterprise IT cloud company. We transform IT by
automating and managing IT service relationships across the global
enterprise. Organizations deploy our service to create a single system
of record for IT and automate manual tasks, standardize processes and
consolidate legacy systems. Using our extensible platform, our
customers create custom applications and evolve the IT service model
to service domains inside and outside the enterprise. ServiceNow
transforms IT from the department of no to the department of now. For
more information, visit www.servicenow.com.
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ServiceNow, Knowledge and the ServiceNow logo are registered
trademarks of ServiceNow. All other brand and product names are
trademarks or registered trademarks of their respective holders.