SANTA CLARA, Calif. – Feb. 24, 2015 – ServiceNow (NYSE:
NOW), the enterprise cloud company, today announced that it is
accelerating its investment in enterprise governance, risk and
compliance (GRC) solutions. ServiceNow is acquiring Intréis, a team of experts focused on
integrating GRC and service management across enterprise environments.
ServiceNow has also integrated the Unified Compliance
Framework (UCF) database of compliance documents into the latest
release of its existing GRC solution.
Organizations worldwide are challenged to comply with the increasing
volume and complexity of regulations, especially in industries such as
healthcare, finance and the public sector. They must rely heavily on
technology to help them manage the governance, risk and compliance
requirements for regulations such as Sarbanes‑Oxley, for business
continuity or for enterprise risk management. However, these
technologies often introduce more complexity with a host of
disconnected, standalone applications that are not integrated into a
company’s existing business processes.
ServiceNow is changing the way organizations manage risk by aligning
the compliance process seamlessly with the way they already run their
business. By integrating and automating compliance testing and
auditing processes into existing service management processes,
companies can improve visibility into their risk profile, better
mitigate those risks and drive more effective risk‑based decision
making. That ultimately will drive higher levels of customer
confidence and provide those companies with a competitive advantage.
Intréis is a team of GRC experts with a unique approach to
implementing GRC‑enabled service management solutions across the
enterprise. The company has focused its business on building a single
system of record with ServiceNow to power their customers’ internal
controls framework in order to meet stringent risk management and
compliance obligations. They have grown rapidly over the last several
years by improving operational effectiveness, reducing costs and
demonstrating compliance to regulators and auditors for their customers.
“Intréis has been a valued partner, working collaboratively with us
to redefine the way technology can address today’s compliance
challenges,” said Dave Stephens, general manager, ServiceNow Service
Management business unit. “The team’s domain expertise and
unparalleled customer experience within GRC will allow us to
accelerate and expand our offering to help our customers stay ahead of
the dynamic regulatory environment.”
“We’ve helped companies change their view of risk and compliance
from a necessary evil to a strategic differentiator with a faster and
less costly approach,” said Kris Markham, Intréis co‑founder and CEO.
“The ServiceNow platform allows companies to move away from outdated
and siloed approaches to compliance, reducing unnecessary competition
for resources, eliminating redundant processes and closing critical
gaps in visibility.”
Intréis brings a portfolio of specialized GRC methods and tools. In
addition, a team of subject matter experts will join the ServiceNow
professional services organization and GRC product team to further
expand the company’s overall compliance offering.
Given their own work with clients integrating UCF into ServiceNow
deployments, Intréis was part of ServiceNow’s product design team and
helped to integrate the UCF into the company’s latest release. UCF is
an industry‑vetted GRC compliance database that provides customers a
single point of management over hundreds of complex IT compliance
requirements from around the world. The latest release of ServiceNow
also features new dashboards to provide real‑time, interactive insight
for the CIO into the company’s risk profile and a new assessment
survey capability to automate and simplify evidence collection.
The financial terms of the acquisition are not being disclosed. The
latest release of ServiceNow’s GRC solution is available in limited
release to existing customers. It will be generally available shortly.
ServiceNow is changing the way people work. With a
service‑orientation toward the activities, tasks and processes that
make up day‑to‑day work life, we help the modern enterprise operate
faster and be more scalable than ever before. Customers use our
service model to define, structure and automate the flow of work,
removing dependencies on email and spreadsheets to transform the
delivery and management of services for the enterprise. ServiceNow
provides service management for every department in the enterprise
including IT, human resources, facilities, field service and more. We
deliver a ‘lights‑out, light‑speed’ experience through our enterprise
cloud – built to manage everything as a service. To find out how,
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