Broward Health

IT at Broward Health, one of the largest public healthcare systems in the nation, has 400 applications at work ‑ and legacy state‑of‑the‑art systems that have to co‑exist ‑ without a consistent service delivery strategy. ServiceNow combined their people, processes, and technology. IT gained a robust consumer‑like self‑service portal, which increased productivity and helped reposition them as an innovation leader.