Your employees want their requests completed now. But before you meet the demand, you need a big‑picture view of all requests to determine the right investments to make.
ServiceNow Demand Management centralizes strategic business and IT requests, streamlining the investment decision process for new products, services, repairs, and enhancements. From a single dashboard you get visibility into project health, cost, and portfolio performance, along with the ability to centralize, collect, and prioritize all demand. You get the ability to assess, manage, and accurately forecast demand for products and services.
With demands filtering in from a multitude of sources and delivered via many channels, IT executives often cannot access all the information that they need to make informed, strategic investment decisions. And even if they can collect all the data that they need, contrasting one demand against others can be challenging, as well as ensuring that the right stakeholders are involved in the decision‑making process.