Quick Start - An Overview of ITIL (Service Strategy)
The Service Transition stage is where you double‑check everything before it goes live. Learning all of the processes in this stage can be arduous, but don’t freak out.
From new devices to software packages, servers to business services, the modern enterprise IT is changing as rapidly as the technology industry that supplies it. And business has never been more dependent on that technology. Managing continual change across a complex, enterprise‑wide infrastructure is crucial to the success of your company.
With purpose‑built change and release capabilities, such as an intuitive change calendar, dynamic risk and impact calculation, and change collision detection, ServiceNow Change and Release Management provides everything IT needs to reduce the costs and risks of changes. At the same time, simple one‑click integration with other ServiceNow applications (like Problem Management and Software Development Lifecycle) ensures that activities and data flow smoothly between applications, insulating both IT and business operations from the adverse effects of unplanned or uncontrolled change.
Quick Change Management Backlog Analysis with Interactive Dashboards
With a centralized system of record and a single integrated change calendar, you'll minimize the risks and costs associated with rapid changes, and be better positioned to set expectations around change management in your company.