ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. Make better decisions with an accurate CMDB as your single system of record. 
Configuration Management Database (CMDB)
Make CMDB your single, trusted system of record for all configuration item (CI) data. Improve efficiency by sharing accurate data across the enterprise. 
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Benefits of CMDB Connect multiple systems
Integrate relevant IT systems with certified Service Graph Connectors for 360º insights.
Manage digital lifecycles
Break down digital product silos with a unified system of record and action.
Automate data-driven outcomes
Populate and refresh context quickly and effortlessly to understand risk and impact.
Curate trusted data
Assess data accuracy continuously. Enable trusted AI outcomes and audit data sets. 
Features of CMDB View CMDB Data Sheet Try Dashboard CMDB Workspace
Help ensure accuracy, track activity, and derive insights from a central workspace. 
Service Graph Connectors
Integrate external data from key IT systems seamlessly.
Data acquisition
Curate data from multiple sources with a 360º view of automated CMDB populated data.
Visualization and reporting
View business context and technical CI relationships from a comprehensive unified map.
Resources See All Resources Webinars Albertsons Maximizes Outcomes and Value with a Service-Aware CMDB Get Started with ITOM Visibility CMDB Best Practices from Now on Now​ Ebooks Visibility to Multicloud: Measurable Outcomes from CMDB 6 Steps to Deliver a Healthy CMDB CMDB 101 Primer​ Data Sheets CMDB Service Graph Connectors White Papers CMDB Design Guidance Integrate Third-Party Data​ Efficiently
How to get CMDB
CMDB is available with the ServiceNow AI Platform. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.
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