Automate IT Services with Cloud-Based ITSM

When you're responsible for delivering top‑notch services and innovative business solutions, you can't afford to spend hours every day looking after infrastructure. That time should be spent providing employees with work related services that are convenient and as user‑friendly as the apps they use in their personal lives.

ServiceNow ITSM solutions give you end to end visibility into your ITIL processes and infrastructure through a single system of record — making it possible to consolidate fragmented tools and legacy systems while automating service management processes. ServiceNow is easy to configure and allows you to go live quickly with confidence, while scaling to your business needs. With a simple and consistent approach, you increase efficiency, lower costs, and devote more time to innovating and delivering the modern, consumer‑like, self‑service experience your employees expect.

  • ServiceNow Consolidate

    Use a Single System of Record

    Consolidate redundant, legacy service tools into a modern, single system

  • ServiceNow Automate

    Boost Productivity

    Set yourself free from complex legacy systems and siloed processes, and deliver services faster through workflow automation

  • ServiceNow Control

    Provide Superior Self-Service Capabilities

    Offer a consumerized user experience that makes it simple and intuitive for employees to request IT services, log issues, track progress and resolve problems — all without picking up the phone or sending a single email

  • ServiceNow Standardize

    Increase Efficiency

    Standardize service processes across IT, increasing the speed of request fulfillment

  • ServiceNow Enable

    Add Value

    Automate manual, repetitive tasks to free up time for work that adds value to the business

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IT Service Management Blueprint: Consolidate - Get Control of Your Service Desk

Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business.

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Questions? Our reps have answers. 1‑858‑720‑0477