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ServiceNow Platform

To automate and innovate how you work, you need to improve IT service delivery throughout the business. This means no more application backlogs, no more integration boundaries, and less development time and cost.

ServiceNow Platform delivers exponential value with every cloud‑native, workflow‑based application your stakeholders create. Built on ServiceNow’s application platform‑as‑a‑service (PaaS), these apps automate work and orchestrate processes, both inside and outside your enterprise. With unique pre‑built services and reusable components, you can rapidly build, integrate, and extend your apps to meet the dynamic requirements of your business.

Knowledge16: CreatorCon Video

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Knowledge16: CreatorCon Video

Delivering IT Service at the Speed of Business

Delivering IT Service at the Speed of Business Delivering IT Service at the Speed of Business

Delivering IT Service at the Speed of Business

Develop and Deliver Everything as a Service

Develop and Deliver Everything as a Service

Develop and Deliver Everything as a Service

Ashley Furniture: A Customized Service Portal to Make IT Support Easier and More Efficient

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Ashley Furniture: A Customized Service Portal to Make IT Support Easier and More Efficient

Build Apps for a Better Way to Work

Let the ServiceNow Platform make your IT‑enabled service applications the centerpiece for business innovation. Accelerate decision‑making, task resolution, and problem solving whether responding to a customer, engaging with a partner, or supporting an employee.

  • ServiceNow Platform

    Business Automation and Analytics

    Easily automate business processes across people, data, systems, and processes

  • ServiceNow Platform

    Measure and Optimize

    Measure your results and continually optimize with intelligent dashboards


  • ServiceNow Platform

    Modern Experiences

    Create intuitive apps loved by users to increase productivity and reduce time to resolution

  • ServiceNow Platform

    Rapid and Reusable

    Quickly build new apps leveraging existing apps, services and integrations accelerating development time, reducing costs and creating exponential ROI with each new app you deliver

Related Products and Solutions

ServiceNow Sub-Tenancy

Defines discrete ServiceNow systems within one instance and provides data, process, and system partitioning to implement shared customer systems

ServiceNow Stairs

ServiceNow Notify

Enables organizations with a Twilio account to send notifications using text and voice messages. It also allows conference calls between ServiceNow users to enable quick communications

When active, you can configure ServiceNow to automatically generate and send notifications to selected contacts, such as when a new incident alert is raised in the incident alert management process

Admins can also set properties and monitor message and conference call activities

ServiceNow Products and Solutions

ServiceNow Content Management System

Create a custom interface for the ServiceNow Platform and ServiceNow applications

This service allows everything from creating entire websites to integrating with other products

ServiceNow Tunnel

ServiceNow Agile

Manages scrum or waterfall development efforts and defines the tasks required for developing and maintaining software throughout the lifecycle, from inception to deployment

Development and operations share data across applications and ITIL processes to determine future enhancements or track issues based on actual incidents, problems, and changes

Visibility into the development lifecycle is increased and reported across development teams

ServiceNow Man with Phone