Experienced Implementation Leadership and Expertise

ServiceNow provides customers with a portfolio of services – a powerful combination of ITSM best practices and a proven implementation methodology – that covers all aspects of a customer's ServiceNow lifecycle. Customers can either tailor their implementation with a customized deployment plan based on their processes or select from application‑specific packages called QuickStarts, which focus on specific processes and applications, and take an iterative, modular approach to driving IT transformation across the business.


ServiceNow provides proactive, customer‑centric services to help ensure that customers can go from where they are to where they want to be as quickly and efficiently as possible. Additional benefits include:

Delivery Expertise

Use certified ServiceNow resources with extensive ServiceNow application and platform expertise to help ensure success

Extend the ServiceNow Service Automation Platform – application by application – with an iterative, modular approach 

Tailor implementations with customized deployment plans based on current processes that provide scope and fit‑for‑purpose deliverables

Speed Time-to-Value

Leverage proven best practices and StartNow™ methodology for rapid deployment

Deploy select applications in one to 10 weeks using QuickStarts that provide best practice configuration

Tailored Implementations

Regardless of the complexity or number of required integrations, the ServiceNow Professional Services Team can create a customized deployment plan, tailored to a customer’s current processes and specific requirements, that aligns with strategic goals.

ServiceNow QuickStarts

ServiceNow QuickStart deployments leverage experience from hundreds of successful implementations. Using pre‑defined modular packages, QuickStarts accelerate implementations by providing best‑practice configurations using the StartNow Implementation Methodology. QuickStarts include:

QuickStart for IPCC

With QuickStart for IPCC (Incident Management, Problem Management, Change Management and Configuration Management), certified consultants work with customers to deliver the most common first phase of a deployment in just eight weeks.

QuickStart for IPCC + Service Catalog

Add to the IPCC foundation with Service Catalog to empower end‑users and accelerate IT transformation in 10 weeks.

QuickStart for Performance Analytics

Get up and running in one week and see trends quickly with the out‑of‑the‑box ServiceNow starter indicators and dashboards.

QuickStart for Discovery

Quickly automate service management by populating the Configuration Management Database with ServiceNow Discovery.