ServiceNow’s cloud-based solutions power the service-centered enterprise. Our advanced automation and process workflow capabilities provide a single platform for managing service relationships not only within IT, but also across the enterprise. With ServiceNow, IT can optimize their service model and evolve it to transform all enterprise service disciplines into highly proficient service providers.
IT executives rely on ServiceNow’s broad set of integrated cloud solutions for IT service automation, IT operations management (ITOM), technology business management (TBM), service integration and management (SIAM), IT governance, and application development.
ServiceNow cloud-based solutions make it possible for organizations to deploy an enterprise-wide service model. ServiceNow solutions include one user interface, one code base, and one data model to create a single system of record. This means that IT, shared services, and lines-of-business can all leverage one system to define, offer, and manage enterprises services. With ServiceNow, IT can apply the mature IT service model or create custom applications to help enterprise service domains remove business friction and deliver a high impact service experience for all users.
IT executives from some of the largest global enterprises rely on the ServiceNow enterprise IT cloud to deliver a variety of integrated solutions across multiple product categories including service automation, IT operations management (ITOM), IT business management (ITBM), service integration and management (SIAM), IT governance, and application development.