Continuous regulatory change and scrutiny, budget and headcount reduction, and an increased reliance on technology are forcing significant change within government services. With ServiceNow, federal agencies and other public sector entities, including school districts, police departments and utilities are able to improve services, reduce costs, and automate the IT lifecycle.
To‑date, ServiceNow operates the only enterprise service management platform authorized by the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB) for federal government use. By automating everything from maintenance schedules to business services, ServiceNow enables you to spend less time managing and maintaining legacy infrastructure. Now everyone can focus on delivering innovative solutions that improve efficiency, modernize services, and advance the mission of the organization.
Consolidate legacy, redundant IT service systems into a single system of record for IT
Protect data with mirrored data centers located within many regulated countries
Deliver quality service at scale with standardized and automated processes and an intuitive, consumer-like service experience for all users
Rapidly create new applications that modernize a broad range of internal and publicly-available services
Minimize administrative costs by implementing lights out, zero-touch automation to replace manual, redundant tasks