Not only do you need to reduce the number of service outages affecting your business, but also the time required to recover from outages. Manage business service performance proactively through a service‑aware CMDB, and you'll be able to catch issues and outages before they result in costly downtime.
Better understand the IT environment with insight into the impact of incidents, problems and changes, as well as financial resources, service availability and capacity management. IT can focus on more strategic initiatives to help grow the business, instead of fire fighting over service availability issues.
Capture and correlate service and infrastructure events across multiple IT systems and monitoring tools
See the potential impact of planned changes on your business services
Automatically remediate service issues
Automate remediation and reduce the frequency and severity of service issues