Explore the newest products and capabilities on the ServiceNow AI Platform. Stay ahead with the latest innovations in AI, data, and workflow automation.
SERVICENOW AI PLATFORM Get more capability, less complexity with the Australia release Our latest release lets you deploy AI agents across your workflows, embed AI where work happens, and govern all your AI activity from one platform. Join our live broadcast on May 7th to learn more. Add to Calendar Australia Release Broadcast Every enterprise is experimenting with AI - but most are left with sprawl, risk, and disconnected tools. In this spotlight, we’ll show how the Australia release gives platform teams three real superpowers: AI that shows up where work happens, a factory for scaling automation safely, and a control plane to run AI like a managed system. No hype. No slideware. Just live demos of what’s shipping now - and how teams can turn AI chaos into durable advantage. See you online!  05/07/2026 10:00 am PST https://www.servicenow.com/live
What's New in the Latest Release Explore Platform Innovations Start Your Upgrade Quick Links
Zurich platform release Our ServiceNow AI Platform Zurich release gives you the flexibility and control to secure, manage, and optimize data and workflows as you confidently extend AI across the enterprise.
Innovations in the Zurich release
SCALABILITY AI-powered app dev Introducing Build Agent for vibe coding that lets developers create and edit apps fluidly on the ServiceNow AI Platform. Build and test in developer sandboxes for transparency, trust, and control. Learn About Build Agent Explore Developer Sandboxes
productivity and innovation Hyper-intelligent hybrid workflows Our new agentic playbooks let you weave AI agents into individual tasks, making workflows smarter, faster, and more consistent. Enhancements to Process Mining extend your reach for end-to-end process visibility and improvement. See Playbooks Explore Process Mining
SECURITY AND COMPLIANCE Advanced security for the age of innovation With ServiceNow Vault, you can easily identify, classify, and protect sensitive data across various application workflows. And our new Asset Audit Response helps financial services organizations reduce risk for regulatory requests. See ServiceNow Vault Explore Asset Audit Response
May 5–7, 2026 | 9:45 A.M. PT Knowledge 2026: Livestream the excitement Stay tuned for every moment of AI exploration and innovation. Join us for three days filled with live keynotes, demonstrations, and in-depth sessions broadcast globally and livestreamed on Workflow. Explore Knowledge Browse Sessions
Upgrade now and put AI to work for your business Get access to the newest innovations for AI, data, and workflows on the ServiceNow AI Platform. Accelerate your upgrade to Zurich with essential tools, resources, and expert help.   Plan Your Upgrade Learn What’s New
Dig deeper Find resources to see how the Zurich release delivers for your organization. Get Upgrade Kit  Browse Documentation View Launch Blog Read News Explore AI Report See Release Notes 
Home ServiceNow AI Platform What's New in the Latest Release
Contact Demo