The content you are looking for has been archived. View related content below.
What is AI Control Tower? AI Control Tower is the ServiceNow control plane for discovering, governing, securing, observing, and measuring AI across the enterprise. It gives AI Stewards, risk and compliance teams, and AI asset owners a single pla...
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
The Q2 Australia release brings three major Enterprise Architecture features, and they share one goal: take the manual assembly out of your day. Answering a landscape question, bringing an outside process map into the model, and knowing where AI r...
Enterprise Architecture June 2026 - Australia Release Please check out the Delta Deck attached to this post for the release overview Value Evolution - June 2026 Australia/June 2026 Store Release Please review ServiceNow's Australia/ June 2026 r...
Hello,Where can I disable this alert? I don't see anything related to it in Client Scripts or anywhere else. We are using CSM/FSM Configurable Workspace.Regards,-J
We have developed an AI agent to classify cases based on the short description and description fields. The agent performs as expected and provides accurate results during manual testing.We are now aiming to automate this process. To achieve this, we ...
Hi Everyoneee, We've created new application under Finance Case, but we need to show this table in Source-to-Pay Workspace instead of Finance Operations Workspace. But now, the interceptors won't appear in users but in Admin it displays correctly.Use...
Hello Team, I have two options for "subtype" as "policy violation" and "Tax fraud".1. Now if they select "policy violation" as subtype then while transitioning from "new" state then canceled state should not shown. Only triage state. And for "tax f...
Hello Team, I have a requirement to hide or modify the state flow of Related "Action Tasks" of Compliance casebased on "subtype" of compliance case. If "subtype" of compliance case is "Policy violation" and the related action tasks that are created ...
In Employee center after an incident is resolved, the caller is given two buttons to either close the incident or reopen it. But, if the caller clicks on close button accidently it will be permanently closed. We want to give a prompt to user when the...
Spoiler Hi Team, Our client has requested that we merge 10 custom tables into a single table and introduce a "Type" field containing the names of all existing tables as dropdown values.Each of the current tables has:Different approval processesDiffe...
RaptorDB Pro: where work happens is where insight should live A data strategy, not a database upgrade. For decades, enterprises have split their data into two worlds — one for running the business, one for understanding it. RaptorDB Pro is built to c...
I tried multiple community solutions, but they did not work for me. I need to disable the New button for two related lists on the Incident record in Workspace:Child IncidentChange RequestsFor the Child Incident related list, I went to the sys_declara...
The CMDB Administrator group aims to display meaningful results on the CMDB Health Dashboard Compliance Scorecard for server records that are not on the latest patch.What must be configured to achieve this goal?A. Technical Service Offerings, Dynamic...
users are not able to reset the password including admin(not sso) from "$pwd_reset" page it was routing to the "pwd_error" page(screenshot below), this issue was started after the upgrade. All the below mentioned things are fine. @Tanushree Maiti ...
Getting started with Live Connect in ServiceNow A practical guide to connecting your BI tools — Power BI, Tableau, Excel, and others — directly to ServiceNow data using standard SQL, without building ETL pipelines or moving data out of your instance....
This is not a PDI.I am trying to Turn On Now Assist but I am unable to do so. I have installed Now Assist for ITSM, Now Assist for CMDB and Now Assist for Creator plugins already. What should i do now?
Hi Everyone,I am working on a ServiceNow AI use case called Catalog Finder.The objective is to allow users to describe what they need in natural language (for example, "I need a laptop" or "I want VPN access"), and the AI should identify and recommen...
I received the above roadmap during the bootcamp session. Could you please confirm whether a legacy contract migration capability is already available or planned?
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 25m ago | ||
| 42m ago | ||
| yesterday | ||
| yesterday | ||
| yesterday |