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SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI agents. The rollout is tied to individual store app release schedules, differe...
Security teams are not lacking data. They are lacking a shared context. A modern vulnerability program produces huge volumes of findings every week, and three very different personas are trying to make sense of them. The vulnerability analyst need...
Introducing T2 SOC AI Specialist: Your SOC's Newest Analyst Works 24/7 A mature SOC takes 4 hours to contain a security incident. That used to be the gold standard. It no longer is. In that same 4-hour window, lateral movement begins within the fir...
What's New in Now Assist for Creator: July 2026 Store Release Web access from the chat panel, playbook generation, and cleaner update set management in Build Agent. Table of contents OverviewThe road to hereFetch a page from Build AgentSearch the...
Hello All, Is anyone tried Widgets Vibe coding? Creating widgets with Natural commands? I attended a webinar on Employeeworks and was shown Widget Vibe coding as a new feature. Wondering if someone tried it and has any documentaion link or can share ...
Hi everyone,I recently upgraded to the new ServiceGraph Connector for Microsoft Intune (v2.8.1) and I'm encountering a strange data ingestion behavior regarding Handheld Computing devices. I am hoping someone can help me understand what's happening u...
Welcome to Process Mining in Minutes, a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the r...
In incident form can we add Tag value through API ? What is the possible or different way through API to do this ?
Hi Team, I'm working with Platform Analytics Workspace in ServiceNow.When I click Create New Dashboard, a modal dialog opens with the following fields: Dashboard Name (mandatory)Description (optional)I have the following requirements:Rename the Descr...
Hi everyone! After upgrading to Australia release, I encountered a strange issue that was not in Yokohama regarding dot-walk technique on reports. For a data visualization, taking a simple list type for example, with data source using the Incident ta...
SLA are not pausing even if SLA pause condition pause condition are met
I have done a lot of work over the weekend on a script include in my scoped application. I tend to work directly in the application file or the old studio - I HATE the new ServiceNow Studio. However they keep encouraging me to use it. This morning ...
Hello, Using Mobile Agent, I am able to scan multiple devices in one session but not able to save all records in one go. I have to open every single record and save it. Is there a solution to scan mutiple devices and save all of then in one go?
We are currently implementing ServiceNow SAM Professional (SAM Pro) for a customer and one of the requirements is to integrate Amazon Web Services (AWS) with ServiceNow for software/SaaS asset management purposes.After reviewing the ServiceNow docume...
Hi everyone,I'm trying to understand how source control works for UI Pages that are ultimately stored in ServiceNow as a single sys_ui_page record.My goal is to determine whether changes can be tracked at the individual source-file level (for example...
Hi everyone,I'm facing an issue with a MID Server that has been in the Validating state for more than 12 hours.EnvironmentMID Server: mid_demoUsed for AWS Cloud DiscoveryCurrent observationsMID Server process is running on the EC2 instance.ECC Queue ...
How do you set par levels for stockrooms that use different models that meet the requirements of a standard device? Our warehouse currently fulfills stock levels by Standard Laptop, Standard Monitor, etc... Which means we send First In-First Out. Doe...
I've upgraded instance to australia. I had few platform analtics dashboards. Where I want to utilize this feature Building hierarchical queries in dashboards for Knowledge Tab. I've created Filter by navigating Library > Filters > New as refered thi...
Hello EVeryone, Trying to create a 'Service Instance' with Population method = Tag based but it does not allow to create.For testing purpose three ( 3 ) CI has the Key/ Value pair for testing , however can not create SI Thanks
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