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Featured Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

  • blog

Featured Rationalize Control Objectives with Now Assist for IRM

Control Libraries Keep Growing If you manage a control library, you know this: duplicates accumulate. Control objectives that say the same thing in different ways, inherited from different frameworks, carried forward through audits, mergers, and regu...

  • blog
  • Integrated Risk Management (IRM)
  • Policy and Compliance Management

Featured Agentic AI for Hiring Experiences: Overview

Agentic AI for Hiring Experiences: Overview   This article presents an overview of agentic AI workflow capabilities available within Hiring Experiences applications in ServiceNow HR Service Delivery (HRSD). Agentic AI within HRSD spans a broad range ...

  • Article

Resolved! should any CIs exist in the base cmdb_ci_service class?

Hello there!  After a few months away, I'm finally able to turn my attention back to our service and service offering structure, and trying to align with the CSDM v5. However, I have a bit that I'm not sure if things are.. correct. Our implementation...

  • Question

Service Bridge and Child Accounts

Does Service Bridge support integration with child customer accounts that use a common ServiceNow instance?   Example:Customer = BoxeoCustomer Child = Boxeo USCustomer Child = Boxeo CABoth Customers are using the same ServiceNow Instance = boxeo.serv...

  • Question

NOW ASSIST AI SEARCH LICENSING

Hi,could you please confirm whether enabling and using Now Assist in AI Search consumes Assists (the consumption units used by Now Assist features), or if this specific AI Search capability does not consume any Assists?Thank you.

  • Question

Service Bridge Bug parent task missing

We have an integration between a service bridge producer(US) and Consumer(customer). its a case to incident mapping. we have this weird bug where the data from us the producer makes it to the consumers remote task. but it doesn't type or write anythi...

  • Question

Renewals calendar - Personalize with more Options

I need to know if it’s possible to add more date options to this screen.I’m working on a project where the client wants to see more options, such as 180 days or 365 days.I haven’t been able to figure out how to customize this feature—have you seen th...

  • Question

Help creating GraphQL data resource in UI Builder

I am really stuck on this and could use some basic, step by step instructions. I'm trying to learn how GraphQL data resource works within UI Builder.  I've spent a considerable amount of time trying to figure this out - but all the posts and videos I...

  • Question

IntegrationHub ETL Nested Ojbects

Hello! I've been tasked with installing and configuring the Service Graph Connector for Google Console to maintain our ChromeOS devices with our CMDB. I got the baseline installation of the plugin to work and data is flowing. The end user requested t...

  • Question
  • Service Graph Connector

Solarwinds Service Graph connector URI error

Hello Experts, Need your urgent help here what am i missing. We are integrating ServiceNow with Solarwinds using Service Graph connector .1.   Firewall port TCP on 17774 is allowed2. Permissions on SWIS API given by Solarwinds team.3. MidServer is up...

  • Question
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