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Resolved! Looking for ServiceNow Administrator Interview Preparation Tips

Hello everyone,I have a background in Software Testing and am planning to transition my career into ServiceNow Administration. I have recently started learning ServiceNow Administrator concepts and am preparing for administrator interviews.Could anyo...

  • Question

OOB Business Rule update - and Impact??

Hello all, There is oob business rule in our system.It is "Change reverted to New". So, it is before update BR.Because of my business requirements, I need to update this BR, to after update. So, can someone please explain me what could be the impact ...

  • Question

Is anyone validating discovery data before it reaches the CMDB?

Curious how others are approaching this.Most discussions focus on Discovery, IRE, transform maps, and reconciliation after data enters the CMDB.I'm interested in what happens before that.Are teams validating things like:duplicate identifiersconflicti...

  • Question
  • Data Health Tools

Internal/External Assessment can be overridden?

I wanted to verify, once an internal or external assessment has already been triggered, is it possible for an agent to override or change the metric type or assessment template associated with it?Or is the only option to cancel the existing assessmen...

  • Question
  • Integrated Risk Management (IRM)
  • Risk Management
  • Vendor Risk Management

Service Mapping Usage

Hi, I am looking for the use cases which explains how the below Personas use Service Mapping in their daily work for efficiency.  Change Owners / Change ManagersThanksMoin

  • Question

ATF Custom UI action issue in workspace

While working on ATF for the Compliance Workspace Control Objective (sn_compliance_policy_statement) record, I noticed that in the latest patch a new lifecycle is introduced with a Publish UI action. When moving the state from Approve to Publish usin...

  • Question

CMDB data source

If ci populated in cmdb ,it ill show the discovery_source right ex:servicenow,sccmhow that valueis showing  whether its servicenow,manual entry,sccm i want to know what exactly happens in background

  • Question

virtual agent chat window not avaliable in service portal

Hi Team,I am working on the ServiceNow Virtual Agent learning task that requires accessing the Password Reset Instructions KB article through the Open Chat Window in the Service Portal.However, the chat window is not appearing in the bottom-right cor...

  • Question

Micro certification

 i can not see the Populate and arrange the VTB1.Navigate to your favorited item: My Incidents2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB.3.View your V...

  • Question

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

  • blog

Event Management with SolarWinds

Hi Community, We are trying to Integrate SolarWinds with ServiceNow for alerts management. We are successfully getting all the alerts, but I want to get more information on those alerts from SolarWinds. How do I do that?Here when you see in Additiona...

  • Question
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