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Activity in Products

Clone UAT to DEV

Hi Supporters, We have planned to clone uat to dev. We have decided to preserve user and their related tables(group,role,has role etc).1.If do i preserve these tables(user and related tables),do  I expect any mapping(sys_id) issue with the reference ...

  • Question

Selecting a Knowledge Base in the Portal vs. Search Function

Hello Community,we use several application-specific knowledge bases.When a knowledge base tile is selected in the knowledge portal, the filter is automatically set to that knowledge base, and only content from that knowledge base is displayed.However...

  • Question

List Layout Appears Different for Some Users in HR Table

Hi everyone,I’m working with the table sn_hr_pa_profile_metric_result and I’ve noticed something strange in the list view.When different users access the same list with the same filter applied, some users see all columns (ex: Metric, Metric type, Emp...

  • Question

How to Send Notifications to Users Only in Now Actions?

Hello everyone!I would like to know if it is possible to use Now Actions to send notifications only to users without sending them to a channel.In the "Who will receive" section, I have configured "Users," but no notifications were received!I have als...

  • Question

Error when Querying WMI Namespace: root/MSCluster

I am getting this error in the MID Server log file (and in the Pattern Log). See ERROR below. I ran some PowerShell (see below) to investigate this issue. My Question is Why is the Pattern querying the WMI Namespace root/MSCluster for most or all Win...

  • Question

How to hide OOB catalog builder templates

When we start creating a catalog item using Catalog Builder, OOB three templates appear as below:1. AES App Intake Template2. AES Record Producer3. AES Standard items in Service CatalogIs there any way to avoid their visibility. Also, the Avaialble f...

  • Question

A calendar displaying change schedule along with change tasks

Hi All, I need help on creating a change schedule to be as a calendar displaying schedule changes based on their planned start and end dates along with associated change tasks. Here I am able to get changes like show in attachment but not the change ...

  • Question

Resolved! Manage Stakeholders List

How does everyone manage the stakeholder register list?  We maintain a list of stakeholder based on portfolio. however when demand manager/ project manager add a new stakeholder to their demand/ project, the new stakeholder is rolled up and saved at ...

  • Question
  • Project Portfolio Management

Global search issues with few Keywords

The global search is not showing up the results while searching with few keywords. The catalog item meta keywords includes the searching keywords, yet the results are not showing the related tasks.When searching with full catalog name, the results ar...

  • Question
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