1 Strike Rule and 3 strike Rule

[vinodkumar2010]

Hi anyone can please explain difference between 1 Strike rule and 3 strike rule in Incident Management?

[Namrata Ghorpad · Accepted solution]

Hello @vinodkumar2010 ,

Please refer the below link.

The 3 strike rule on ITSM and incident management | by Carlos Helpdesk | Medium

Please mark my answer as helpful or correct if it helps to you.

Regards,

Namrata