Sub category choices are not showing in workspace

[venkata satish]

We have configured subcategory choices to be dependent on category. but when we select the category and verify the options for subcategory. it is not showing the choices. It is working fine in Native platform view.

Please help me with the solution. It is happening after instance upgrade.

[Abimbola]

Hello,

This support article might be relevant. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960913

If my answer was correct, please mark my comment as helpful and correct.

Best of Luck!