Can drag and drop feature actually drag the attachment and drop instead for attachment link

[karunab]

Currently SNOW support dragging a attachment link. Our business users wants to drag and drop actual attachment not the link. How can we achieve this functionality in SNOW

[Community Alums]

Hi @karunab ,

You can refer to this doc :Attach files with drag-and-drop

and this video : Drag & Drop Attachments for Service Portal - FREE Widget

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[karunab]

Thanks Sandeep. However, I am looking for help on dragging from ServiceNow and dropping to my local desktop. 

[Community Alums]

Unfortunately, that's not possible.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep