How to restrict creation of incidents for auto reply

[Jakkamsetti Pra]

Hi,

Could anyone help me to restrict the creation of Incidents for auto reply from users.

Thank you....

[Alp Utku]

Hi, 

You need to go to Email Properties amd then modify this property : Ignore email when subjects starts with text accordingly.

[Jakkamsetti Pra]

Hi Alp,

Thanks for your response. I could not find the Ignore email in email properties, could you please attach the snip where we can find this. Thank you.