How to send a mail to servicenow outside vendors using flow designer

User_267
Tera Contributor

How to send mail to servicenow outside vendors using flow designer. Email has to be sent to outside vendor as part of flow.

6 REPLIES 6

In servicenow application - email, when I navigated through that I can see the email record ,which I mentioned in flow designer, but it's status is empty and I am not getting email's to my inbox.

@User_267  Sending emails from PDIs are restricted. Refer the below blog from Developer Community. Both Sending and receiving disabled.

https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

 

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