Non ITIL user say (approver_user role) unable to see Activity Stream
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‎11-05-2019 01:29 AM
Requirement : All Approval users should be able to post comments in the Activity Stream input field.
System Functionality : Only Admin/itil/requestor were able to see the Activity Stream and post the Comments.
Did anyone come across this issue and is there a alternate role other than Admin/itil in servicenow to fulfill the requirement.
Is servicenow aware of this functionality?
User with ITIL/admin role were able to see activity Stream.
Other users with no role or approver_user were not able to see activity Stream.
Thank you.
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‎01-10-2023 02:42 AM
Did you manage to solve this issue? We have common problem right now.