ServiceNow - getting error on saved reports

[Edward Rosario]

Hello all,
I have a weird issue.  Every time I save and try to come back to a report I created I get the error saying "Report visible only to a specific user or group". 

When I create a report and save it.  I can navigate to the report via the view/run module and see the report.  If I save it to my favorites then try to access it from favorites, I get a "Report visible only to a specific user or group" error message.

I have shared the report with myself, obviously my group is active. this is happening in both the Vancouver and Washington versions

[Dr Atul G- LNG]

Hi @Edward Rosario 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1002266

[Edward Rosario]

Thanks,
Atul G. I've seen that article and as stated above I shared the report with myself and my group is active. Also it is the report that is giving me, the creator, the error message.

[Dr Atul G- LNG]

Hi @Edward Rosario 

Try to repair the plugin once if still not work, log a Now support case.