UI macro for caller field is not working for new teams

Nagasri
Tera Expert

We have set a teams icon(UI macro) for caller on incident form. When we click on the icon it redirects to person's chat on the teams with a message.  It is working for old teams but not working for new teams. 

Nagasri_1-1711443525669.png

 

This is the link we use to redirect to teams

"https://teams.microsoft.com/l/chat/0/0?users=' + email"

 

Can anyone help me on this.

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