In the script gel is used and gel is not supported on EC portal

Abbas_5
Tera Sage
Tera Sage

‎03-12-2024 03:42 AM

Hi community,

Whenever user the submits the catalog request in the RITM it is not taking approval group and they are adding manually approval group.

 

In the script gel is used and gel is not supported on EC portal and Im getting the error like Javascript browser console.I have attached the below screenshots.

TASK2664913.1.JPGTASK2664913.2.JPGTASK2664913.3.JPG

 

In the script what needs to update, could you please suggest on this?
@Atulya @Ankur Bawiskar 

 

 

Thanks & Regards,

Abbas Shaik

0 Helpfuls
  • 161 Views
2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

‎03-12-2024 09:44 PM

@Abbas_5 

what's your business requirement?

gel is DOM manipulation and it's not recommended

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Abbas_5
Tera Sage
Tera Sage
In response to Ankur Bawiskar

‎03-15-2024 11:31 PM - edited ‎03-15-2024 11:32 PM

Sorry for the late response @Ankur Bawiskar 

The business requirement is whenever a user submits the catalog request it is assigned to the correct approval group but it is not assigning to the correct approval group because the gel is used in the script and not supported on the ec portal In the script what needs to be modify?

 

Regards,

Abbas Shaik

0 Helpfuls