Features and changes by product
Review the new features and changes in this release by product.
New products in Xanadu
The Xanadu release includes new products.
- Employee Service Management
- Field Service Management
- Now Assist for Field Service Management (FSM) release notes
- Financial Services Operations
- Governance, Risk, and Compliance
- Smart Assessment Engine release notes
- IT Operations Management
- Service Reliability Management release notes
- IT Service Management
- Proactive Engagement release notes
- Hyperautomation and Low Code
- ServiceNow IDE release notes
- Operational Technology
- Retail Operations
- Retail Operations release notes
- Sales Customer Relationship Management
- Security Operations
- Threat Intelligence Security Center release notes
- Telecommunications, Media, and Technology
Updated features and products
Other products were changed and updated in the Xanadu release. For more information, refer to the release notes topics, which are organized by product area.