Create a Custom Map Provider record

Configure map providers to identify buildings agents can view indoor maps for.

Before you begin

Ensure Indoor Maps are set up. For more information, see Indoor Mapping.

Role required: admin, or wm_admin

Users with the admin or wm_admin role can access the module menu and create, read, upload, and delete access control list (ACL) in Custom Map Providers.

Procedure

1. Navigate to All > Field Service > Site Mapping > Custom Map Providers.
2. Select New.
3. On the form, fill in the fields.
   Note:

   Ensure the current Application is Indoor Mapping.

   Table 1. Custom Map Provider record

   Field	Description
   Key table	Table that contains the building values.
   Key	The specific building entry from the key table.
   Map provider	The map provider you’re using.

4. Select Submit.

Using demo data to create a Custom Map Provider for Building A

Allie is an administrator who wants to configure Site Mapping for Field Service Management. During configuration, they install demo data to practice the procedure.

They navigate to the Custom Map Provider form and enter the following values:

Table 2. Custom Map Provider record

Field	Value
Key table	Building [sn_map_core_building]
Key	Building A
Map provider	ServiceNow

After submitting the form, Allie proceeds to set the new record as the provider for the Custom Map Screen.

What to do next

The new record must be set as the default provider for the Custom Map Screen for agents to see the building on their Mobile Agent application. For more information, see.