Access an SLA map

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • How to access the SLA map.

    Before you begin

    Role required: wm_admin, wm_dispatcher, or dispatcher combination role

    Procedure

    To access the SLA map, navigate to Field Service > Dispatching > My SLA Map.

    The map opens in the geographical area containing work orders with SLAs that are assigned to your dispatch group.