Create a personal event in the ServiceNow Agent

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create personal events in the ServiceNow Agent mobile app to block off time for a break or phone call.

    Before you begin

    Role required: wm_agent

    About this task

    Events created with ServiceNow Agent show as personal in the calendar view.

    Procedure

    1. Open the ServiceNow Agent mobile app and tap My schedule.
    2. Select the day for which you want to create an event.
    3. Tap the ellipsis icon in the top right and tap Create event.
    4. Enter the following information.
      • Name
      • Type
      • Start Time
      • End Time
    5. Tap Submit.