Add external assignment groups to the dispatch group

Add external vendor assignment groups to the dispatch group to assign work order tasks directly to these external groups.

Before you begin

Role required: wm_admin

Procedure

1. Navigate to All > Application > Group Management > Dispatch Groups.
2. Open a dispatch group from the list to which you want to add external assignment groups.
3. In the Assignment Groups Covered related list, click New.
4. On the form, fill the fields.

   Table 1. Service Order Groups Dependency

   Field	Description
   Dispatch group	Auto-populated with the name of the dispatch group to which you are adding an external vendor group.
   Assignment group	Name of the external vendor group that is to be added.

5. Click Submit.
6. Click Update.