Activate Field Service Task Bundling

Activate the Task Bundling plugin (com.snc.fsm_task_bundle) for Field Service Management if you have the admin role.

Before you begin

Role required: wm_admin

About this task

The ability to bundle work order tasks in Dispatcher Workspace is installed with Field Service Task Bundling.

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the Field Service Task Bundling plugin (com.snc.fsm_task_bundle) using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.
   Note:

   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.