Configure scheduled offline caching

Configure system components to automatically download the cache in the background. If you are making changes to these properties, then you must create them first.

Before you begin

Role required: wm_admin

Procedure

1. Configure properties to schedule the offline cache download.
   1. In the application navigator, enter sys_properties.list.
   2. Set the values for the system properties.

      Table 1. Configuration of system properties for scheduled offline cache download

      Property	Description
      glide.sg.offline.scheduled_download.enabled	Enable scheduled downloading for all Agent app users​. Type: true/false Default value: false
      glide.sg.offline.scheduled_download.cachesync_offset	Number of minutes before a user's shift to begin payload generation. The property value is in minutes.​ Note: Do not set the value of this property to less than the interval that the Mobile Offline Scheduling job is running. Doing so would prevent offline payloads from being generated.
      glide.sg.offline_payload.refresh_frequency	The number of minutes before a cached record is flagged for refresh. Type: Integer Default value: 240 minutes
      glide.sg.offline.expiration	The duration when the cache expires on the client. Every time the payload is refreshed, this time gets extended. Type: Integer Default value: 172,800,000 milliseconds Note: 172,800,000 milliseconds is 48 hours. After 48 hours, the system deletes the data due to a security protocol.

   3. Select Update.
2. Configure the scheduled job to schedule the offline cache download.
   1. Navigate to System Definition > Scheduled Jobs.
   2. Select the Populate Agents Daily Schedule Table scheduled job and configure the job schedule.
      1. Activate the job by selecting the Active check box.
      2. In the Time field, enter the time to execute the job.
      3. Set the Run field to Daily.
   3. Select Update.

Related topics

• Configure scheduled offline caching