View Schedule Optimization logs

View the Schedule Optimization logs to gather insights from each optimization attempt.

Before you begin

Role required: wm_admin

Set the Schedule optimization logging level.

About this task

You can access system messages for all optimization runs that occur throughout the day.

Procedure

All > Field Service > Schedule Optimization > Logs.

View Schedule Optimization logs for batch or intraday runs

View the Schedule Optimization logs to gather insights from each batch or intraday optimization run.

Before you begin

Role required: admin

Set the Schedule optimization logging level

About this task

You can view system messages for both batch runs and intraday runs, including the on-demand and prioritized modes of intraday.

Procedure

1. Navigate to the module that matches the record type you want to view.
   • To view system messages for a Batch run, navigate to All > Field Service > Schedule Optimization > Batch Optimization > Batches.
   • To view system messages for an Intraday run, navigate to All > Field Service > Schedule Optimization > Intraday Optimization > Jobs.
2. Select the record that you want to view.
3. In the Related Links select Show log entries.
   The scheduled job generates logs after the batch runs.