Enable Smart Assessment Questionnaire

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enable Smart Assessment Questionnaire to enhance work order task questionnaires for Now Mobile Agent application.

    Before you begin

    You can enable Smart Assessment Questionnaire only if no survey instances are open for any questionnaire.

    Activate the required plugins. For more information, see Activate Smart Assessment for Field Service questionnaire.

    Important:
    Usage of Smart Assessment Questionnaire can't be disabled once enabled.

    Role required: admin

    Procedure

    1. Navigate to All > Field Service > Administration > Configuration.
    2. Enable the Use Smart Assessment Questionnaire by selecting it.

    Result

    Smart Assessment Questionnaire is enabled for work order tasks.