Capacity and Reservations Management components

  • Release version: Australia
  • Updated May 25, 2026
  • 1 minute to read

    • Several types of components are installed with the Advanced Capacity and Reservations Management feature, including tables, and script includes.

    Tables

    Advanced Capacity and Reservations Management adds table listed below.
    Table 1. Table installed with the Advanced Capacity and Reservations Management
    Table Description
    Territory Resource Demand Channel

    [wm_terr_res_demand_channel]

    		 Stores resource and demand channel association details including recurrence and time period for a technician for the specified territory. This information is used while either manually or automatically assigning a task to a technician.

    Roles

    The Advanced Capacity and Reservations Management adds the role listed in the following table. To find them, navigate to All > Roles.
    Table 2. Role installed with the Advanced Capacity and Reservations Management
    Roles Description
    fsm_adv_cap_mgmt.wm_capacity_planner Provides read, write, and create access to capacity-related tables, along with access to the Capacity Console.

    Script includes

    The Advanced Capacity and Reservations Management adds the script includes listed in the following table. To find them, navigate to All > Script Includes
    Table 3. Script includes installed with Advanced Capacity and Reservations Management
    Name Description
    CapacityConsoleConstants Aggregate all constants in one place for the Capacity Console. Customers can override constants from CapacityConsoleConstantsSNC.
    CapacityConsoleConstantsSNC Aggregate all constants in one place for the Capacity Console.
    CapacityConsoleData Contains all the business logic for the Capacity Console. Customers can override this logic using CapacityConsoleDataSNC.
    CapacityConsoleDataSNC Contains all the business logic for the Capacity Console.
    CapacityConsoleUtil Contains all utility functions for the Capacity Console.
    CapacityConsoleUtilSNC Contains all utility functions for the Capacity Console.
    FSMCapacityAdvancedFilterDefinition Custom implementation of all advanced filters used in the Capacity Console.

    Scheduled job

    The Advanced Capacity and Reservations Management adds the scheduled job listed in the following table. To find it, navigate to All type sysauto_script.list and press Enter.
    Table 4. Scheduled job installed with Advanced Capacity and Reservations Management
    Scheduled job Description
    FSM Resource Demand Channel Migration - On Demand Run this scheduled job optionally to associate technicians with demand channels.