Tracking your location on ServiceNow Agent

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use location tracking so that you can keep a record of your location, either for a defined period of time or while you perform tasks.

    Your administrator selects which tracking options are available to you. There are two location tracking options available, action based and manual. You can select either of the option based on your requirement:
    Action based tracking
    Starts and stops location tracking based on actions you perform.
    Manual tracking
    Starts location tracking for a defined period of time or tracks your location continuously.

    To monitor your activity, turn on location tracking from your mobile device. Location tracking continues even when there is no internet connection. For more information, see Using location tracking for mobile.