Reschedule the planned work order

Reschedule planned work orders by advancing or delaying the occurrence date of the schedule.

Before you begin

Role required: sn_fsm_planned_wm.planned_work_admin

About this task

Avoid generating duplicate work orders for overlapping schedule occurrences by changing the start or end date, either advancing or delaying the maintenance work as needed.

Note:

You can modify a schedule occurrence only if either no work orders are generated for it or the work orders generated for it are in the Draft state.

Procedure

1. Navigate to All > Field Service Management > Planned Work Management > Plans.
2. Open your work plan.
3. In the Planned Work Schedules related list, select a schedule for which you want to review the schedule occurrences.
4. In the Schedule Occurrences related list, select a schedule occurrence that you want to modify.
5. Update the Earliest start date or Requested due by field to change the date and time of the existing schedule occurrence.
6. Select Update.