Add comments to your change tasks

You can add comments to a change task from the Mobile Agent mobile application. For example, to add an insight about the change task or a discussion regarding the change task.

시작하기 전에

Role required: itil or sn_change_write

프로시저

1. Tap Change Tasks to open the list of change tasks.
2. Tap the change task to open the detailed view.
3. Tap Add comment to add your worknotes.

관련 태스크

• View change tasks
• Resolve or close a change task