Generate or export dashboards and data visualizations in the Now Assist panel

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Generate or Export Dashboards and Data Visualizations in the Now Assist Panel

    This feature allows ServiceNow customers to generate and export dashboards and data visualizations directly from conversational interactions in the Now Assist panel. Users can request data visualizations, such as the number of open incidents, and export these as PDF files, enhancing data accessibility and usability within the platform.

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    Key Features

    • Generate Visualizations: Users can create data visualizations conversationally by requesting specific data points.
    • Export Options: Dashboards and visualizations can be exported conversationally, eliminating the need to navigate through the Platform Analytics user interface.
    • Configuration: Customers must enable skills for visualization generation and export in the Now Assist panel to utilize these features.
    • Data Processing: The application requires data transfer from individual instances to a centralized environment, adhering to ServiceNow's data handling policies.
    • AI Limitations: Users are advised to maintain human oversight and validate the accuracy of AI-generated outputs, particularly in sensitive areas.

    Key Outcomes

    By leveraging these features, customers can enhance their reporting capabilities, streamline data visualization processes, and improve decision-making efficiency. It is essential to stay updated on feature availability, especially for customers in regulated markets or specific geographical regions. Customers also have the option to opt-out of data collection to ensure compliance with their data privacy preferences.

    Generate and export Platform Analytics artifacts from conversational interactions. For example, ask for information about the number of open incidents and get a single-score data visualization. Then export that visualization as a PDF file, all in the Now Assist panel.

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    Important:
    • Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the KB1584492 article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.
    • Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the KB0743854 article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.
    • Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.
    • Some AI products and skills are not available in Regulated Markets. For more information, see KB2593939: Regulated Markets AI Products/Skills Not Available. Be sure to check for availability updates in future releases.

    AI limitations

    This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.

    Data processing

    This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.

    Data collection

    ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information from tables and indicators that will be used to generate analytics. For example, information from the Incident table or the Number of open incidents indicator could be collected for requests for incident data visualizations. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.

    For more information, see the Now Assist documentation.