We are becoming more physically, socially, and politically diverse.
Over the past two years, Australians have lived through intermittent lockdowns, state-by-state COVID policy border restrictions, and a series of natural disasters. At work, concerns about the cost of living, rising interest rates, and fake news mean chatting with colleagues has never been more precarious. It’s no surprise that 61% of Aussies are incapable of having constructive and civil debates about issues they disagree on, according to Edelman’s Trust Barometer 2022 Australia report.
If political correctness defined the 2010s, indications suggest that we’re now entering an era of extreme polarisation. Or as leading AI expert Catriona Wallace coins it, a time of ‘issues diversity’. When managed effectively, these conflicting views can be expressed, listened to, and acknowledged, allowing the parties to bond and build stronger teams.
With the new system, workers could view available workspaces and reserve socially distanced spaces ahead of time with one tap. New hires had access to a wayfinding function to help them locate the desk they had booked.
The awkwardness of asking visitors to prove their vaccine status was removed with QR code sign-ins. YVW was able to protect its people by collating vaccination information while maintaining privacy. And contact tracing happened within minutes rather than hours or days.
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