In every organization, in every industry, all across the world, agentic artificial intelligence (AI) has the potential to transform how business gets done. AI agents aren’t just able to automate routine tasks, break down silos, and eliminate manual processes. They can free up humans to do what humans do best: use their creativity and judgment to get work done and make a difference. That’s why they’re changing everything—from how we shop to how we work to how we interact with technology. But they can’t do it alone—they need your help. Are you ready?

 

Explore the impact of AI agents

AI agents are changing the economy

AI agents are changing the economy

Stanford University’s Erik Brynjolfsson explores how agentic AI will make companies and their workers nimbler and more productive, unlocking future growth.

AI agents are changing how we work

AI agents are changing how we work

The ability to task autonomous AI agents to handle work that previously had to be done by hand will help people focus on work that matters, according to Margaret Smith of Accenture.

AI agents are changing user experience

AI agents are changing user experience

We’re on the verge of a revolution in how we interact with technology, thanks to agentic AI, explains Amy Lokey, chief experience officer at ServiceNow.

AI agents are changing CRM

AI agents are changing CRM

Agentic AI will make it much easier for companies to delight their customers with world-class service, says Terence Chesire, vice president of customer and industry workflows at ServiceNow.

AI agents are changing IT

AI agents are changing IT

AI agents will break down the barriers to speedy resolution of thorny IT issues, helping free up time for innovation, ServiceNow Group Vice President of Emerging Technologies Rajeev Sethi says.

AI agents are changing human resources

AI agents are changing human resources

HR teams can use AI agents to help handle rote tasks and offer personalized experiences for employees, helping them flourish and grow, according to Sarah Tilley, senior vice president of talent acquisition and management at ServiceNow.

AI agents are changing manufacturing

AI agents are changing manufacturing

To build a better future, manufacturers are turning to agentic AI. The result? More time for innovation and less time wasted on manual processes, says Marc Hayem, senior partner and growth platform leader, business transformation services at IBM.