SAN DIEGO – April 1, 2013 – ServiceNow (NYSE: NOW), the
enterprise IT cloud company, today announced it received Federal
Information Security Management Act (FISMA) Moderate Authority to
Operate (ATO) from the U.S. General Services Administration (GSA). The
authorization will allow federal, state and local government agencies
to securely leverage ServiceNow software‑as‑a‑service
system consolidation and business process automation to improve
IT service delivery and reduce costs.
The government's "Cloud‑First" policy mandates agencies to
take full advantage of cloud computing benefits to maximize capacity
utilization, improve IT flexibility and responsiveness as well as
minimize cost. FISMA mandates that each government entity will
develop, document and implement an information security program for
its data and computing systems. By implementing ServiceNow for IT
service automation, government entities can meet security practices at
the FISMA Moderate level while rapidly expanding their cloud computing footprint.
FISMA Moderate ATO requires ServiceNow to implement and operate an
extensive set of security configurations and controls. This includes
documenting the management, operational and technical processes used
to secure the physical and virtual infrastructure as well as
conducting third‑party audits.
"Receiving the FISMA Moderate ATO authorization demonstrates
ServiceNow's commitment to meeting security guidelines set by
government agencies. The authorization includes continuous monitoring
of controls and providing transparency about the well‑being of those
controls back to the agencies," said Arne Josefsberg, chief
technology officer, ServiceNow. "This effort will also allow us
to accelerate our submission for FedRAMP authorization which will
further reduce the cost and time required when agencies conduct
redundant, separate security assessments."
ServiceNow provides cloud‑based services that transform enterprise
IT by automating and standardizing business processes and
consolidating IT operations. In addition to FISMA Moderate level,
ServiceNow recently received an ISO 27001 certification, a widely
recognized global security standard. To learn more about ServiceNow IT
Service Automation for government agencies, please visit http://www.servicenow.com/federal.do
ServiceNow is the enterprise IT cloud company. We focus on
transforming enterprise IT by automating and standardizing business
processes and consolidating IT across the global enterprise.
Organizations deploy our service to create a single system of record
for enterprise IT, lower operational costs and enhance efficiency.
Additionally, our customers use our extensible platform to build
custom applications for automating activities unique to their business
requirements. For more information, visit www.servicenow.com.
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