Hide a category in service portal based on role

[MR7]

I want to hide a category 'Can we help you?' for all end users in service portal

[Mark Roethof · Accepted solution]

Hi there,

Out-of-the-box this is possible.

Just go to the Category in the Platform UI, add the Related Lists Available For / Not Available For, add the User Criteria appropriate for you (or create one).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

[rahul67]

Hi Mark

what if i wanted to hide a particular category like hardware based on role in service portal