to create new header item on service portal similar to my requests on portal

Rahul Raja Sami
Tera Guru

hi I am trying to create a header item for new table (which is similar to Incident) on service portal similar to my requests on portal.
I have tried to clone the my requests widget but didn't work. can anyone help me with the widget?

2 REPLIES 2

Ivan Betev
Mega Sage
Mega Sage

Hi @Rahul Raja Sami ,

 

what does header item mean? Why do you need to clone My requests widget and what didn't work? Could you maybe describe your use case with screenshots? 

 

Maybe a simple configuration change will be sufficient?

IvanBetev_0-1708461443305.png

 

 

Regards, Ivan

Hi Ivan

RahulRajaSami_0-1708461583145.png
these are menu items, so when we click on requests it shows our requests and incidents in the portal view.
tried this widget

RahulRajaSami_1-1708461776551.png

to achieve my requirement but didn't work.