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You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...
Learning Enterprise Architecture (EA) doesn't have to be overwhelming. ServiceNow provides a focused library of YouTube playlists covering everything from foundational concepts to advanced governance on our ServiceNow Community Youtube. Whether you'...
What's New in ServiceNow Otto for Creator, formerly Now Assist for Creator: August 2026 Store Release Skills and rules, background scripts, sandbox support, and test maintenance in Build Agent. Table of contents OverviewThe road to hereSet your ...
What is AI Control Tower? AI Control Tower is the ServiceNow control plane for discovering, governing, securing, observing, and measuring AI across the enterprise. It gives AI Stewards, risk and compliance teams, and AI asset owners a single pla...
As IT races to do more with less, the pressure to deliver reliable services without friction has never been higher. We'd like to invite you, our ServiceNow ITSM and ITOM customers, to ServiceNow Nexus for Service Operations 2026: an exclusive thre...
Hi Team,Is there an OOB way to hide catalog variables with a value of false from the approval record? Blank variables are already hidden, but Boolean variables showing false are still displayed.This requirement applies only to specific catalog items....
Hi all,I have created a new case type and enabled case type selection option CSM workspace so that users can select what type of case they are creating. I have created a new agent role where user will be having only this role not with any oob csm age...
i want to create a custom service portal from scratch, End user need to create and track the incident status
My instance just got upgraded to Australia recently but some visualizations inside the dashboard keeps showing this message "You do not have the required permissions to view this content. Access is restricted by the report_view ACL. Please check your...
Core reports showing correct percentages and converted next experience is incorrent Create a Column report in Next ExperienceTrend by: Closed; Aggregation period: Month; Multiple series by Result/StateEnable Data labels: PercentageObserve: Backed out...
Greetings SPM Community ! I'm looking to validate a pattern I am seeing around Demand Management intake. I have experienced customers create BRDs (business requirement documents) , business cases, project charters, investment requests, or funding...
Hi, Need to know how ServiceNow and Entra Id integration is done.(To add users to Entra ID group through a request submission in ServiceNow)Gone through few documents of using Microsoft Entra ID spoke "Add user to group" which OOB, But need to know c...
Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...
Hello All, I'm curious who has Third-party Risk Management (TPRM) and Supplier Lifecycle Operations (SLO) installed. Have do Third-parties come in to your instance, Do they use one portal for both or the module related portals? Any information is h...
I have created a custom field with name "ABC" on Controls Objective table which is a parent table. Now, I wanted that field to be visible on Control Table as well which is a child table. I tried to pull out the field from Control table form layout, ...
Hi team,My Personal Developer Instance has been offline for 4 days now. The instance shows:"Instance Offline: Recovery may take long. You can wait, or release it now to request a new one."Instance ID: dev341795Instance URL: https://dev341795.service-...
Hi, I'm using a CWM Kanban board with referenced Connected Work items (e.g. Project Tasks).The items can be edited normally via List View and the board groups them correctly into lanes. However, drag & drop always fails with:"Please use form view to ...
Hi Community,I have a requirement to display a Knowledge Article link next to the Notifications checkbox on the sys_user_delegate form.For example:Notifications ☑ | View Knowledge ArticleThis sys_user_delegate form is not a custom widget or UI Builde...
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