Can we have any option to approve KB articles in bulk ?

B Ashok
Tera Guru

Hi Team, 

 

Currently we are approving KB articles one by one. 


Do we have any option to make a approver to approve all the KB articles in one click ? 

 

Example : If I have 10 KB articles in pending my approvals, would like to approve all at once. 

 

Thanks

Ashok

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @B Ashok 

 

for 10 KB of articles you will probably need a new customized feature.

 

But OOTB the approver can go to table sysapproval_approver, select all records of interest and choose a list action "Approve" to do it in bulk:

 

MaikSkoddow_0-1703058370790.png

 

Maik

View solution in original post

1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi @B Ashok 

 

for 10 KB of articles you will probably need a new customized feature.

 

But OOTB the approver can go to table sysapproval_approver, select all records of interest and choose a list action "Approve" to do it in bulk:

 

MaikSkoddow_0-1703058370790.png

 

Maik