Review access to OT knowledge bases for unauthenticated users

Review the Operational Technology (OT) knowledge bases that are accessible to unauthenticated users by using the user criteria and glide.knowman.block_access_with_no_user_criteria property settings.

Before you begin

Role required: knowledge_admin or admin

About this task

If you want to restrict unauthenticated users for a knowledge base, you can use the user criteria or the glide.knowman.block_access_with_no_user_criteria property settings.

Procedure

1. Navigate to All > Knowledge > Administration > Knowledge Bases.
2. Review the OT knowledge bases that are accessible to unauthenticated users.
3. Optional: To restrict unauthenticated users for a knowledge base by using the user criteria, select the knowledge base record and update its user criteria.
   For more information about creating the user criteria, see Create the user criteria for an OT knowledge base. For more information about assigning the user criteria, see Assign the user criteria to an OT knowledge base.
4. Optional: Restrict unauthenticated users for a knowledge base by using the glide.knowman.block_access_with_no_user_criteria property settings.
   1. Navigate to All > Knowledge > Administration > Properties.
   2. Set the glide.knowman.block_access_with_no_user_criteria property settings to true.
   3. Select Save.