Feedback on OT Discovery

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • To provide feedback on OT Discovery you can submit a NOW idea on ServiceNow support.

    Now idea

    • To open a NOW idea, log in to the support portal. When filling out the form, set the "Title" field to "Feedback on OT Discovery" and set the Product field to "Operational Technology Manager".
    • When sharing data related to unknown devices (that is, devices that were not accurately identified/classified), provide additional information related to manufacturer, brand, product model, and version.
    • DO NOT share any sensitive or confidential information, including proprietary information or data specific to a customer or user, such as IP addresses, user information, or passwords when submitting this form.
    Note:
    To find the Feedback on OT Discovery page, enter "OT Discovery" in the All menu in your instance or navigate directly to the Create an Idea form: https://support.servicenow.com/now?id=create_edit_idea&sysparm_module_id=enhancement_requests.