Settings page

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read
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    Summary of Settings page

    The Settings page in the Discovery Console for OT allows ServiceNow customers to view and modify system-wide configurations for the Discovery Console for OT, Discovery Sensor for OT, and the OT Discovery Collector. Accessible via the main navigation menu, it is organized into multiple tabs, beginning with the Console tab.

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    Console Tab

    • About: Displays the Console version, Console ID, and includes a link to the End-User License Agreement (EULA).
    • License: Alerts users about license status upon sign-in and during configuration. Console licenses must be obtained through your ServiceNow account representative.
    • Configuration: Allows setting the local Console Name (used in Syslog messages) and toggling High Contrast mode for easier viewing of hyperlinks.
    • System Statistics: Shows disk and memory usage of the host server, helping ensure adequate resources for Console operation.

    Certificate Tab

    Enables checking and updating the Console’s security certificate by generating or uploading a new certificate bundle. Note that this tab functions differently from the Certificates page.

    API Tab

    Manages active and denied API tokens and provides endpoint configuration files for integration with the Service Graph Connector for ServiceNow OT Discovery.

    Email Tab

    Configures the Discovery Console to send email and SMS alerts via an external mail server when enabled, helping notify users of important system events.

    Exports Tab

    Allows downloading Console data as JSON files in various categories such as Assets, Sites, Software, Sensors, Network Zones, Notifications, and Images. Selecting “All” exports all data types bundled in a ZIP file.

    Metadata Tab

    Supports importing and managing metadata files that enrich network analysis and reporting:

    • CVE Database Package: Import local CVE packages to enhance vulnerability data.
    • Query Driver: Import or download query drivers and adjust query concurrency and speed.
    • Common Port Names: Maps port numbers to protocol names for clearer reporting; must be disabled to import new files.
    • Ethernet Vendors: Maps MAC addresses to vendor information; also requires disabling before importing updates.

    Package Tab

    Enables package management by importing packages via file upload or remote repository, essential for delivering firmware updates to Discovery Console sensors.

    Reprocess Feature

    Allows reevaluation of previously collected Auto Query scan results using updated query driver logic, ensuring data reflects the latest analysis capabilities.

    Syslog Tab

    Configures forwarding of syslog data from the Discovery Console to external syslog consumers like Splunk for enterprise security data analysis.

    Logs Tab

    Provides options to download Discovery Console logs by current day, custom date, or date range to support troubleshooting and audit needs.

    The Settings page lets you view and modify system-wide settings for the Discovery Console for OT, Discovery Sensor for OT, and the OT Discovery Collector.

    Settings page overview

    To open the Settings page, select Settings from the main navigation menu. The Settings page is divided into tabs and opens to the Console tab view. The Settings page is organized by the following tab configuration options.

    Console
    The Console tab on the main Settings page is divided into the following sections.
    • About

      The Console tab includes a link to the End-User License Agreement (EULA), the version number of the Console, and the Console ID.

    • License

      When you first sign into the Console, a warning banner alerts that you need a license. When you use the interactive configuration wizard, you're also alerted to the license status. For detailed explanation of the Console license, see .

      Note:
      If needed, request a Console license from your ServiceNow account representative.
    • Configuration

      The Configuration section displays the Console Name of the local web Console. The Console Name is used in Syslog messages.

      In the Configuration section, use the High Contrast setting to change hyperlinks from orange to green for ease in viewing. To change this setting, select the Edit button, then slide the High Contrast toggle to Yes. Select Save to save your changes.


      High contrast setting
    • System Statistics

      The Console settings show disk and memory usage for its host server. It's important to maintain an adequate disk and memory space so that the Console continues operating properly. Check the system statistics periodically to confirm that proper resources are available.

    Certificate
    On the Certificate tab, you can check the Console Certificate status. You can also update the certificate by selecting Generate New Bundle or Upload Bundle (.p12) and then selecting the Generate Bundle button.
    Note:
    The Certificate tab does not function the same as the Certificates page.
    API

    The API settings manage active and denied tokens and provide endpoint configuration files for the Service Graph Connector for ServiceNow OT Discovery.

    Email

    The Discovery Console for OT can be configured to send email and SMS text alerts when certain conditions occur within the system. To do so, the Console relies on an external mail server to send messages.

    In the Email Server Configuration panel, enter the settings that match your mail server configuration. The Discovery Console for OT uses these settings whenever the Enable Alert Notifications setting is activated.

    Exports

    The Export tab downloads data from the Console to JSON files. Available data types include Assets, Sites, Software, Sensors, Network Zones, Notifications, Images, and All. Selecting All bundles and downloads data from all categories in one ZIP file.

    Metadata

    The Metadata tab includes settings for several features related to metadata that can be used to enrich the analysis and reporting of data collected by the Console. For example, you can set up metadata to provide more details about the connections observed in the network.

    The following table describes the different sections of the Metadata tab.
    Section Description
    CVE Database Package Enables you to import a CVE package.
    You can use the Import CVE Package button to import a package locally saved on your computer.
    Note:
    You can obtain a current CVE database file from your ServiceNow Operational Technology Discovery representative.
    Query Driver Enables you to import or download query drivers and set the concurrence and speed of Sensor and Scout queries.

    You can use the Import Query Driver button to import a query driver from your computer or Download Query Driver to download the current query driver and save locally.

    To edit the Query Driver settings, select the Edit Settings button.

    Common Port Names Defines a mapping between port numbers and protocol names. This information is used in the Console to display protocol names when you create a ports activity report. This feature must be turned off to import a new port name file. To enable or disable this setting, select the Edit button under the Common Port Names and Ethernet vendor sections.

    A current port names file can be obtained from your Discovery Console for OT representative.

    Ethernet vendors Defines a mapping between MAC addresses and vendor information. This information is used in the Console to provide vendor information for assets. This feature must be turned off to import a new Ethernet vendors file. To enable or disable this setting, select the Edit button under the Common Port Names and Ethernet vendor sections.

    A current Ethernet vendors file can be obtained from your Discovery Console for OT representative.

    Package
    In the Package tab, you can use the package source options under the Package Manager Configuration section. You can import packages by file upload or from a remote repository.
    Note:
    The package manager must be configured so that your Discovery Console for OT sensors can receive firmware updates.
    Reprocess

    The Reprocess feature allows the system to reevaluate previously collected Auto Query scan results using the latest query driver logic. See Reprocess Auto Query results for more information.

    Syslog

    In the Syslog tab, you can configure a syslog server. After configuring these settings, syslog data can be forwarded from the Discovery Console for OT to a separate syslog data consumer. For example, the Splunk enterprise security data analysis toolset.

    Logs

    From the Logs tab, you can download Discovery Console for OT logs. You have the option to choose whether to download logs on the current day, on a custom date, or on a date range.

    For further information on Console and Sensor log files, see Download Console log files.