Activate the Auto-Closure Integration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate the auto-closure integration to close the corresponding ServiceNow Vulnerability Detections.

    Before you begin

    Before scheduling the import of Claroty CTD records, run the NVD integration to fix any issues. For more information, see Run the National Vulnerability Database integration.

    Role required: admin

    About this task

    There are two closure integration jobs available for the Vulnerability Response Integration with Claroty CTD:
    • Claroty CTD Resolved Vulnerability Closure Integration
    • Claroty CTD Full Vulnerability Closure Integration

    The Claroty CTD Resolved Vulnerability Closure Integration checks for the vulnerable items (VITs) that have been marked as Resolved in the ServiceNow Configuration Management Database (CMDB). It then queries Claroty CTD for these VITs and closes them based on the response obtained from Claroty CTD.

    The Claroty CTD Full Vulnerability Closure Integration checks for all VITs regardless of their state (Resolved or not) in the ServiceNow CMDB. It then queries Claroty CTD for all the VITs, and closes those that don't have a corresponding CVE entry in Claroty CTD.

    Procedure

    1. Navigate to All > Claroty CTD Vulnerability Integration > Admin > Setup.
    2. In the Configure Integration Scheduled Jobs task, select the Activate Auto-Closure Integration tab.
    3. Select Configure.
      Note:
      The auto-closure integration is pre-configured to run after the Delta Import, so no scheduling is required.
    4. Ensure that the Run field is set to On Demand.
    5. Ensure that the record is set to Active.
    6. Select Update.